Terms of Service

Last Updated: January 20, 2026 · Effective Date: January 20, 2026

Welcome to SIA Digital. These Terms of Service ("Terms") govern your access to and use of the services provided by SIA Digital Ltd. ("SIA Digital," "we," "us," or "our"), including the Ringo WhatsApp Shared Inbox platform, our website at sia1.digital, and any related applications, services, or products (collectively, the "Services").

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

2.1 SIA Digital Services

SIA Digital provides AI-powered solutions and digital employee technologies, including but not limited to:

• Ringo: A WhatsApp Shared Inbox platform that enables teams to collaboratively manage WhatsApp Business conversations for customer service and sales purposes.
• AI Solutions: Custom AI development, conversational AI, and process automation services.
• Consulting Services: AI integration and implementation consulting.

2.2 Ringo Platform

Ringo is built on the official WhatsApp Business Platform provided by Meta Platforms, Inc. By using Ringo, you also agree to comply with:

• WhatsApp's Business Terms of Service
• WhatsApp's Business Policy
• WhatsApp's Commerce Policy
• Meta's Platform Terms

Ringo is a product developed and maintained by SIA Digital. WhatsApp is a trademark of Meta Platforms, Inc. SIA Digital is an independent technology provider and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or WhatsApp LLC.

3. Account Registration

3.1 Account Requirements

To use certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials confidential and secure
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized access or use

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent that you are authorized to accept these Terms on behalf of that organization.

4. Acceptable Use

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use our Services for legitimate business communication purposes, including customer service, sales support, and business operations.

4.2 Prohibited Activities

You agree NOT to:

• Use the Services for any unlawful purpose or in violation of any applicable laws
• Send spam, unsolicited messages, or bulk messaging that violates WhatsApp's policies
• Harvest, scrape, or collect user data without authorization
• Impersonate any person or entity, or misrepresent your affiliation
• Transmit malware, viruses, or other harmful code
• Interfere with or disrupt the integrity or performance of the Services
• Attempt to gain unauthorized access to any systems or networks
• Use the Services to violate the rights of others, including intellectual property rights
• Engage in any activity that could harm minors
• Use the Services for any purpose that violates WhatsApp's Business Policy or Commerce Policy
• Resell, sublicense, or redistribute the Services without authorization
• Reverse engineer, decompile, or disassemble any part of the Services

4.3 WhatsApp Policy Compliance

When using Ringo, you must comply with all applicable WhatsApp policies. This includes but is not limited to:

• Only messaging users who have opted in to receive messages from your business
• Respecting user opt-out requests promptly
• Not sending prohibited content as defined by WhatsApp
• Following WhatsApp's guidelines for message templates and session messages
• Maintaining appropriate response times and quality standards

5. Intellectual Property

5.1 SIA Digital Property

The Services, including all content, features, functionality, software, and technology, are owned by SIA Digital or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

5.2 Trademarks

"SIA Digital," "Ringo," and associated logos are trademarks of SIA Digital Ltd. You may not use these trademarks without our prior written consent. WhatsApp and related marks are trademarks of Meta Platforms, Inc.

5.3 Your Content

You retain ownership of any content you submit, post, or transmit through the Services ("Your Content"). By using the Services, you grant SIA Digital a limited license to use Your Content solely to provide and improve the Services. You represent that you have all necessary rights to Your Content and that it does not infringe on any third-party rights.

6. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Services, you consent to our data practices as described in the Privacy Policy.

We are committed to handling data in accordance with applicable data protection laws and WhatsApp's data handling requirements. We do not sell your data to third parties.

7. Payment Terms

7.1 Fees

Certain Services may require payment of fees. All fees are stated in the applicable pricing documentation or order form. Unless otherwise specified, fees are quoted in the currency specified at the time of purchase and are exclusive of applicable taxes.

7.2 Payment

You agree to pay all fees in accordance with the payment terms specified. We may suspend or terminate your access to the Services if payment is not received when due.

7.3 Refunds

Refunds are provided in accordance with our refund policy, which may be specified in your service agreement or order form. Contact us at info@sia1.digital for refund inquiries.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control, including dependencies on third-party platforms like WhatsApp.

8.2 Support

We provide support for the Services as described in your service agreement. General inquiries can be directed to info@sia1.digital.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SIA DIGITAL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. Your use of the Services is at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIA DIGITAL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO SIA DIGITAL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless SIA Digital and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights, including WhatsApp's policies
• Your Content or any data you process through the Services

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us at info@sia1.digital. Upon termination, your right to use the Services will cease immediately.

12.2 Termination by SIA Digital

We may suspend or terminate your access to the Services at any time, with or without cause, including if:

• You breach these Terms or any applicable policies
• Your use poses a security risk or may harm other users
• Required by law or a government authority
• The Services are discontinued

12.3 Effect of Termination

Upon termination, all licenses granted to you will terminate, and you must cease using the Services. Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, limitations of liability, and indemnification.

13. Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be notified via email or through the Services. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved exclusively in the courts located in Tel Aviv-Yafo, Israel. You consent to the personal jurisdiction of such courts.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable order forms or service agreements, constitute the entire agreement between you and SIA Digital regarding the Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

SIA Digital will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or failures of third-party services.

16. Contact Information

For questions about these Terms or our Services, please contact us:

Ringo™ is a product of SIA Digital Ltd. WhatsApp is a trademark of Meta Platforms, Inc. SIA Digital is not affiliated with or endorsed by Meta Platforms, Inc. or WhatsApp LLC. Our use of the WhatsApp name is for identification purposes only, to describe the interoperability of our services with the WhatsApp Business Platform.